General House Rules

Dear guests,

In order to make your stay at the Berger Zentrum even more pleasant, we ask you to read the following house rules and pass them on to all your fellow travelers. Please note that the general terms and conditions of the Berger Zentrum are also valid.

➤The employees of the Berger Zentrum are generally authorized to give instructions to every guest to be banned from the house in order to comply with public order and house rules.

➤ Open flames and smoking are prohibited in the stairwell, holiday apartments, studios and the double rooms. In the event of a violation, we charge a flat-rate cleaning fee of € 250.

➤ Holiday apartments, rooms and their furnishings, as well as hotel property, are not to be damaged.

➤ We ask you to report any complaints in the room or any inconvenience caused by the hotel staff immediately.

➤ We must point out that any damage caused by you must be reimbursed to the hotel and that you will be billed.

➤ Check-in from 5:00 pm

➤ Check-out by 10.00 a.m.

➤ When leaving the hotel, please close the room door. We also ask you to leave your room key on the table in your room when you check out. The loss of the room key results in a charge of € 250.

➤ For safety reasons, it is not allowed to lean out of the windows – they can only be opened for ventilation. The window sill may not be used as a seat and nothing may be thrown or shouted out of the window.

➤ Persons not booked in the hotel are only allowed to enter the rooms after prior registration. The hotel can refuse access in individual cases.

➤ When using the W-LAN (if available), the provisions of data protection for the protection of children and young people must be observed. Violations are notifiable.

➤ Between 10 p.m. and 7 a.m. we ask you to be considerate because of the night’s rest and not to disturb other guests. A further stay can be refused to persons who violate the house silence.

➤ The use of electrical devices that you have brought with you, such as hotplates, grills or the like, is not permitted.

➤ In the event of a fire, we ask you to refer to the evacuation plan, which is located on the inside of your room door. We also ask you to notify us immediately.

➤ The hotel expressly assumes no liability for the loss of valuables (especially jewelry and cash).

➤ We reserve the right to dissolve the existing contract and prevent those guests from services if they disregard the house rules and the behavior of the guest causes damage to the hotel or other guests.

If necessary, the following additional agreement to the house rules is signed:

Normal cleaning is included in the accommodation price. This additional agreement regulates violations of the house rules, additional expenses for cleaning and repairs.

Smoking Ban
Smoking is prohibited in all rooms and apartments, not even at the window! Smokers can smoke in the entrance area. Cigarette butts should be disposed of in the ashtray, in no case in water drains in the bathroom and kitchen or on the floor. If the guest still smokes and does not throw cigarette butts in the ashtray, special cleaning is carried out.
Costs CHF 250.-

For beverage stains, urine stains, bowel movements, semen, blood, vomit, dyes, shoe prints, etc.
Additional cleaning effort Fr. 100.-

Replacement Laundry
It is our decision whether to replace or clean laundry.
Bed linen set Fr. 100.-, pillows Fr. 50.-, down duvet Fr. 200.-, sheets (fitted sheet) Fr. 50.-, molton Fr. 50.-, mattresses Fr. 200.- towels / shower mat Fr. 50.-, glasses, dishes Fr. 10 .- / pc.

Night Rest
The night’s rest applies daily from 10 p.m. to 7 a.m. Sunday and public holidays all day.
Violation CHF 250.-

I hereby confirm that I agree to the above rules and that I will pay for the damage in accordance with the price information.



Thank you for your attention and for reading these house rules. Should you have any further questions about your stay, please do not hesitate to contact us at any time.

We wish you a pleasant stay at the Berger Zentrum!

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